Always install the software that came with your device first, as this is what contains the drivers (small packets of software that allow your computer to "talk" to your device).
|Info||The SRM download page shows the installer for the software package SRM Trainings System Software (includes the drivers also) or an installer for the USB drivers only.|
|Info||You have to enter some personal information to download the PowerAgent software.|
|Info||The Garmin download page shows the installer for the software package Garmin Training Center Software (includes the drivers also).|
Do not run the manufacturer software when trying to download from your Device to iQO2, but it does need to be installed on the same computer as iQO2.